Terms & Conditions
Terms and Conditions of Sale
- Prices will be those in effect at the time of shipment.
- Payment terms are Net 30 days.
- Superior Tire & Rubber Corp. reserves the right to reject any or all orders.
- View Complete Terms & Conditions of Sale PDF
Material Handling Aftermarket Freight Policy
- All Material Handling products including Tires, Load Wheels and Casters are shipped F.O.B. Warren, PA. Orders of $1000 or more net invoice qualify for 1 prepaid shipment within the continental US per order. Split shipments within one order, made necessary for any reason, will be prepaid only for one shipment. Portions of split shipments less than $1000 net invoice will be shipped freight. Back orders will ship “Prepaid & Add”.
Material Handling Aftermarket Superior Select™ Policy
- All orders of qualifying items will be guaranteed to ship on or before the next business day. Order freight will be subject to the Material Handling Aftermarket Freight Policy terms. Back orders will ship "Prepaid".
- All products returned to Superior Tire & Rubber, for any reason, require a Return Material Authorization (RMA).
- All returns are required to be shipped freight "Prepaid" at the shipper's expense. No freight "collect" shipments will be accepted.
- Product invoiced more than 12 months prior is not eligible for return.
- All returns made for allowance must be made within thirty (30) days of invoice and are subject to a minimum of restocking charge of 20%. Returns made for allowance after thirty (30) days of invoice are subject to a restocking charge not to exceed 50%. Obsolete sizes and styles not accepted for allowance.
Initiate a Warranty Claim or a Return
Customers with an active Web Store Account can now initiate a Warranty Claim or Return from the My Accounts page. Click the button below to go to the My Account page.
Terms and Conditions of Warranty PDF
Other Guarantee Agreements
"AgriTraxx® 3000 Hour Guarantee"PDF
"AgriTraxx® AirCore™ 3 Year Wear-Life Guarantee" PDF
"AgriTraxx® AirCore™ 1 Year Full Manufacturer's Warranty" PDF
"CUSHOTRAC® ReDDi™ Track Pad 2 Year or 2,000 Hour Guarantee" PDF
"CUSHOTRAC® Track Pads 100% Work-Life Guarantee" PDF
"CUSHOTRAC® ULTIMATE™ Track Pad 2,000 Hour Guarantee" PDF
"Cushothane® XL™ Load Wheel & Cushothane® XL-AC™ Tire No Bond Separation Guarantee" PDF
Warranty/Guarantee Registration Forms
AgriTraxx® 3000 Hour Guarantee Registration - Form
AgriTraxx® AirCore™ 3 Year Wear-Life Warranty Registration - Form
CUSHOTRAC® ULTIMATE™ Guarantee Registration - Form
CUSHOTRAC® ReDDi™ Guarantee Registration - Form
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