Superior Tire & Rubber Corp. is happy to welcome new Customer Service Representative, Melissa Curtis to the Material Handling Aftermarket Team! As a native to the Warren area, Melissa comes from 6 years experience in logistics in the oil fracturing industry. Melissa has been working with Jose Sarruff & Eloy Garcia and is more than ready to begin helping our customers place and facilitate orders! Melissa can be reached at email@example.com and 800.289.1456 ext. 145.
In other team member news, Jason Bullock has been reassigned to the Material Handling OEM Team. Jason will still be managing the Web Store, but will no longer be handling aftermarket accounts.
Keeping with our Continuous Improvements ideology, we’ve made some really great improvements to the Web Store. Among a variety of upgrades, we’ve added 3 new major features. Enhanced OEM/Competitor Part Number Cross Reference to make looking up the product you need is as easy as possible. A Quick Order Form page that makes placing repeat orders lightning fast – no waiting, no searching, or need to call a customer rep. just to place an order or products you regularly order. And finally, to make drop shipping to your customers just as easy, we’ve added a Ship-To Address Filtering function.
The new STR1638 caster is now available to the Aftermarket. This small stabilizer caster is the OE drop-in replacement caster for Raymond® XM102 & 8300 Series walkie pallet trucks with all the features of the full size casters and more. Additional adjustability features to completely eliminate shims, PolyBlock™ spring mechanism, Cushothane® wheel, and a full size swivel mechanism.
Did You Know?
Superior Tire & Rubber Corp. manufactures tire & wheel assemblies for every kind of forklift, but did you know that includes Forging Manipulators? These massive machines have carrying capacities around 100 tons and operate in extremely brutal high temperatures. With tire OD sizes up to 67”, they are truly awesome in every aspect. Superior Tire loves a tire challenge, and what better than to engineer a T&WA that excels in these brutal applications and reduces cost. In a recent comparison test, our Cushothane® XL™ compound provided over 4 times the work-life against the competitor’s mega carrying capacity compound and a cost per hour over 4 times LESS. We are currently producing & remanufacturing 40”-67”OD tires for Glama® models 200-600, 225/1300, and 1000/3000 as well as Dango® 2611 Manipulator and the 2905 Charger.
Know Your Rep
Superior Tire is pleased to introduce veteran CSR James Bailey to the Aftermarket Sales Department. James began his career with Superior Tire & Rubber Corp. in 2006 as the OEM department CSR and remained with Superior until 2012. James brings a wealth of tire and wheel knowledge and customer service experience to the Aftermarket Department. James also brings a variety of life experience. He is a US Army Heavy Weapons Anti-Armor Infantry veteran. And most recently completed a two year assignment as a volunteer English teacher in the former Soviet Republic of Georgia. This past July James’ wife, Maggie, and their two sons joined him here in the USA. James has worked in business development in the credit collection industry, was a loan officer with Beneficial Finance Company, and even worked briefly for the Pennsylvania Department of Public Welfare. James returned to Superior in late July of 2015 temporarily working in the shipping and receiving department. James says “That hands-on experience was some of the most valuable training that any sales person could have.” Since returning to the sales floor, in addition to order entry, James has been managing inventory and product transfers to our Chicago and Los Angeles warehouses.
When it comes time to replace a load wheel, it’s always a good idea to replace the bearings as worn bearings lead to quicker wheel failures. And sometimes, you need to replace the axles and spacers too. Although these components are fairly common, it may take multiple vendors for one simple wheel replacement. Suddenly, a $15 wheel costs you a couple hours to order – shattering both your margins and sanity. To help eliminate this problem, we are now offering complete and partial load wheel “kits” specific to your truck’s needs to eliminate the hassle. We currently have complete Load Wheel kits inventoried for:
• Yale® Parts: 524140950 & 524140951
• Crown® Parts: 100462 & 310000
• Greaseable & non-greaseable versions of each
• Triple wheel versions of each
Let us know of other load wheel “kits” we should stock! Contact: firstname.lastname@example.org.
Upcoming Trade Shows
Superior Tire & Rubber Corp. will be exhibiting at the following 2017 Trade shows:
• NPE 2017
Nashville, TN, Feb. 1-3, 2017
• World Ag Expo
Tulare, CA, Feb. 14-16, 2017
• CONEXPO 2017
Las Vegas, NV, March 7-11, 2017 - Booth# C3 2854
• ITA Spring Meeting
Washington, DC, March 13-15, 2017
• PROMAT 2017
Chicago, IL, April 3-6, 2017 - Booth# 1061
• MHEDA 2017
Salt Lake City, UT, May 1, 2017 - Booth# 401
Contact an Aftermarket Customer Service Representative for more information & pricing
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